Signing Up
Q:
What are the benefits of becoming a member?
A: All of the features of mycardmaker are available to those who choose to sign up. Signing up will allow you to save, print and email to friends and family our large selection of cards. You can also use mycardmaker's advanced features, including setting up email reminders for important dates (i.e., your parents' wedding anniversary). And joining is easy.
Q: Do I need to sign up to make a card?
A: No, you don't. But if you choose not to sign up, that's all you'll be able to do. You won't be able to print, email or purchase our large selection of custom art cards or add your own photos to a card. Joining provides you with access to a great online tool for creating, printing or sharing greeting cards.
Q: What does "Sign me in automatically from this computer in the future" mean?
A: If you check the box labeled "Sign me in automatically from this computer" when you sign up, you won't have to sign in each time you return to mycardmaker. Sign up will happen automatically whenever you visit mycardmaker.com.
Q: Are e-mail addresses case sensitive?
A: No. However, e-mail addresses that are entered with uppercase letters are converted to all lowercase characters when you sign up.
Q: What are the password requirements?
A: Your password must be at least six characters long. Use letters, numbers, or Shift/numeric characters only; spaces are not allowed. Passwords are case sensitive. For example, "PASSWORD" is not the same as "password".
Q: The Terms and Conditions looks like a long and boring document. What are they about anyway?
A: The short version: You are agreeing not to upload any images to our servers that:
- may be deemed offensive
- you do not have the legal right to use
Q: When I submit the sign up form, I get an error message "Trouble communicating with the server." What happened?
A: This is usually a sign of network problems somewhere between your computer and our servers. If you're sure your internet connection is working well, please let us know you're having a problem.
Q: When I submit the sign up form, I get an error message "There was a problem with the information you provided. Please enter a valid email address." What happened?
A: A common mistake is accidentally using a comma instead of a period in the address (i.e., joe@myEmailAddress,com). It looks just like a period, but our form-check process won't let it through. Also, double-check that the "at" sign (@) is entered correctly in the address.
Q: When I submit the sign up form, I get a message "Your account is being created. Just one moment..." but the message never goes away. What's wrong?
A: This is usually a sign of network connection problems somewhere between your computer and our servers. It is likely that your account was created at our end, but the message never got back to you, so the dialog box remains. Try this: Close mycardmaker. Make sure your internet connection is still good, and then try to sign up again. If you continue to experience problems, please let us know.
Q: When I submit the sign up form, I get an error message "The email address you provided is already in use. Please enter a different email address." What's wrong?
A: It's possible that you've already created an account. If you think you have, click the "Get my password" link above the "Your Password" field in the "sign in" form. If you get this message and you're sure you've never signed up before, please let us know. There's a chance someone has used your email address on purpose or by accident.
